Terms of Use

Last Updated: December 30, 2024

Welcome to Oak Royal Entertainment. These Terms of Use ("Terms") govern your access to and use of our website, services, and events. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our services.

1. Acceptance of Terms

By accessing or using Oak Royal Entertainment services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

You must be at least 18 years old to use our services and attend our events. By using our services, you represent and warrant that you are at least 18 years of age.

Some events may have additional age restrictions (e.g., 20+ or 21+). You are responsible for ensuring you meet all age requirements for the event you wish to attend.

3. Ticket Purchase and Refund Policy

Purchase Terms

  • All ticket sales are final unless the event is cancelled
  • Tickets are non-transferable unless explicitly stated
  • Valid ID matching the name on the ticket may be required for entry
  • Ticket prices may vary and are subject to change

Refund Policy

  • No refunds will be issued for purchased tickets except in the case of event cancellation
  • If an event is cancelled, full refunds will be processed to the original payment method
  • Refunds typically take 5-10 business days to process
  • No refunds will be given for no-shows or late arrivals

4. Event Entry and Conduct

Entry Requirements

  • Valid ticket and photo ID required for entry
  • Security screening may be required
  • We reserve the right to refuse entry or remove anyone from the venue
  • Dress code requirements may apply

Prohibited Conduct

The following behaviors are strictly prohibited at our events:

  • Violence, harassment, or threatening behavior
  • Illegal drug use or possession
  • Bringing weapons or dangerous items
  • Recording or filming without permission
  • Smoking in non-designated areas
  • Any behavior deemed disruptive or dangerous

Violation of these rules may result in immediate removal from the event without refund and potential legal action.

5. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Oak Royal Entertainment and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Oak Royal Entertainment shall not be liable for:

  • Any injuries, losses, or damages arising from your attendance at our events
  • Loss or theft of personal belongings at events
  • Changes to event schedules, performers, or venues
  • Technical issues with our website or ticketing system
  • Indirect, incidental, or consequential damages

You attend our events at your own risk. We recommend obtaining appropriate insurance coverage.

7. Indemnification

You agree to indemnify, defend, and hold harmless Oak Royal Entertainment and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our services or violation of these Terms.

8. Photography and Recording

By attending our events, you consent to being photographed, filmed, or recorded. These materials may be used for promotional purposes on our website, social media, or marketing materials.

Professional recording equipment is not permitted without prior written authorization.

9. Force Majeure

We shall not be liable for any failure to perform our obligations where such failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, pandemic, government restrictions, or venue unavailability.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Tokyo, Japan.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

12. Contact Us

If you have any questions about these Terms of Use, please contact us:

Oak Royal Entertainment

Email: info@oakroyal.jp

Phone: +81 80 9770 1150

Address: Shibuya District, Tokyo, Japan